Return Policy
If your order is damaged, defective, or not as expected, you may request a return within 14 days of receiving your items.
Small Orders (1–10 items)
- Return within 14 days for a full refund.
- Items should be unused and in original packaging.
- Refunds processed within 5 business days after receiving the return.
Bulk Orders (10+ items)
- Return requests must be submitted within 7 days of receiving your items.
- Items must be unused and securely packaged.
- Refunds may take 7–10 business days due to order size.
How to Return Your Order
2. We will provide return instructions and authorization for sending your items back safely.
3. Ship your items using the provided return instructions.
4. Once we receive your return, your refund will be processed according to your order type.
Refunds
Refunds are issued to the original payment method. Please allow several business days for the transaction to appear depending on your bank.
Need Assistance?
If you have questions about returns or refunds, please contact us at
kindledtogethercandles@outlook.com.
We’ll be happy to help.
